Bespoke Care Plan & Risk Management Plan Templates
Quality Enhancement and Compliance by Design
Welcome to Mellow Consultancy
Are your current care plans failing to reflect the collaborative, person-centred work your teams are delivering? Many healthcare organisations find their documentation is dated, making it difficult to evidence high-quality care and meet CQC standards.
Our research and experience show that high-quality clinical documentation must be built on two key foundations: evidence-based practice and excellent design.
Mellow Consultancy creates bespoke mental health templates that are designed to influence clinical practice. Our solutions go beyond simple compliance; they are structured to actively prompt service user involvement, capture the individual’s voice and preferences, and facilitate true collaboration between clinicians and service users.
Each template is tailored to your organisation’s unique needs, ensuring alignment with your existing EHR/EPR systems.
Our templates are more than just documents; they are tools designed to influence clinical practice. They actively prompt collaborative working, capturing the service user’s voice, and ensuring care preferences are central to the care plan.
CQC Compliance: Meet and exceed regulatory standards with documentation that clearly demonstrates best practice.
Enhanced Patient Safety: Implement robust risk management and person-centred care plans that are clear, actionable, and collaborative.
Optimise Clinician Time: Free up your team’s valuable clinician time with streamlined, intuitive templates that reduce administrative burden.
EHR/EPR Integration: We work with your teams to ensure our templates fit perfectly within your existing digital systems.
Improved Service User Satisfaction: Increase service user involvement in care planning, a key metric for improving patient experience and survey outcomes.
Our flexible, phased approach lets you select exactly the support you need, at the pace that works best for you
Phase 1: Discovery & Scoping
A complimentary, no-obligation discussion via MS Teams. We’ll listen to your challenges, understand your objectives, and determine the scope of the project.
Phase 2: Analysis & Recommendations Report
We’ll conduct a thorough, evidence-based review of your current care plan and risk management templates. You will receive a comprehensive report detailing our findings, with clear, actionable recommendations for improvement. We will schedule a meeting to talk you through the report and discuss the next steps.
Phase 3: Bespoke Template Design & Delivery
We proceed to design and develop custom care plan and risk management templates. These are created to meet your specific clinical workflows and regulatory needs. We will present the draft and final versions to you for feedback and sign-off.
Phase 4: Implementation Support & Training
To ensure a smooth rollout, we provide support materials for staff training. We also offer consultation to assist your IT or digital teams with integration of the templates into your EHR/EPR system.
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The initial discovery meeting is free of charge. Following this session, we provide a tailored quote based on the services you need. Our flexible, phased approach ensures you only pay for the support you require, offering a cost-effective solution whether you choose the initial report or the full design package.
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All consultations and meetings are conducted remotely via Microsoft Teams, allowing us to work efficiently with organisations across the UK.
In person meetings are available upon request and may incur an additional charge.
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We aim to make the process as streamlined as possible. We typically require a key point of contact (liaison) from your organisation and input from relevant stakeholders at key stages (e.g. initial scoping, feedback on drafts).
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You do. All bespoke templates designed and delivered by Mellow Consultancy become the full intellectual property of your organisation. They are exclusive to you and will not be shared with or resold to any other party.
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Absolutely. Our services are designed to be flexible. You can engage us solely for the Analysis & Recommendations Report (Phase 2) and implement the changes yourself, or you can choose the full end-to-end service.
About Mellow Consultancy
Mellow Consultancy was founded by Donna and Alex out of a passion for improving patient experience.
During her extensive career as a Mental Health Nurse in community services, Donna recognised that most care plans were service-centric rather than person-centric, written in clinical language that alienated the very people they were for. This experience led her to design and launch a fully revised, collaborative care plan framework for community mental health services. The project solidified a commitment to improving the language, design, and usability of clinical documentation. Donna is currently completing a PhD exploring this area further.
Alex brings expertise in project management, IT implementation, and business operations, with experience across both NHS and private healthcare settings. His skills ensure that practical solutions are delivered efficiently and effectively, bridging the gap between clinical insight, IT, and real-world implementation.
We understand the immense pressure healthcare providers face to maintain high standards of care while managing complex documentation. We are a dedicated, approachable team committed to providing practical solutions that make a real difference to both your staff and your service users.
Published Work & Research:
Care Plan Templates in Adult Community Mental Health Teams in England and Wales: An Evaluation
Care Plan Redesign: Improving service user experience of the Care Programme Approach
Let’s Work Together
Ready to improve your care planning and risk management templates? Contact us today for a no-obligation discussion about how we can support your team.
Email:
contact@mellowconsultancy.co.uk